Legal
Terms and conditions
Last updated 14 October 2026. These terms cover a pre-booking made on Pre-Booking.
A pre-booking is a reservation
You reserve a phone with a participating store during an open campaign. Paying the store does not by itself complete the order. You receive a booking reference to keep.
Payment is made at the store
The amount you enter is the amount paid to that store. It must meet the campaign minimum shown on the form. Questions about the payment or a refund are handled by the store and the campaign operator, not by handing the gift back at the counter.
Come back to the same store
Confirmation is only open during the campaign window. Bring the same mobile number and the booking reference. The store records the 15-digit IMEI of the handset. A reference alone is not enough.
The gift is shipped to you
After confirmation, the gift is shipped to the delivery address on the booking. The store does not hand the gift over. You can correct that address when you confirm, before the shipment is created.
One booking for each campaign
Each campaign has its own limit per mobile number. A cancelled booking counts toward that limit only when the campaign says so. A campaign can also run out of gifts.
Campaign terms still apply
The form shows any extra terms for the campaign you choose. Those terms apply together with this page. If a campaign is closed, cancelled, or not yet open, a new pre-booking cannot be created.